FAQ

Payments
What payment methods do you accept? ›
We accept COD & Online bank transfer.
Quality and Care
What materials do we use? ›
We use stainless steel, copper & sterling silver. All the products available on our website have been tested and we take quality control very seriously.
I have sensitive ears, can I wear your jewelry? ›
We suggest sticking to our sterling silver and stainless steel pieces if you have sensitive ears. However, everyone reacts differently to different sorts of metals.
How should I take care of my jewelry? ›
  • Store the jewelry in the Mish and Co pouch.
  • Clean the jewelry regularly with a soft cloth and keep it dry.
  • Do not expose the jewelry to any sort of perfumes, lotions & oils.
  • Put it on after applying makeup and take it off before bed.
Returns and Shipping
How long does delivery take? ›
In Karachi, the estimated delivery time is 1-3 business days.
Rest of Pakistan, the estimated delivery time is 3-5 business days.
We also have options for fast delivery.
Pre orders are an exception - the expected delivery time is approx. 2 weeks.
Can I return/exchange? ›
No, we have a strict no return/exchange policy. All sales are final.
What if the jewelry is damaged? ›
If our jewelry is damaged, let us know within 48 hours of receiving the shipment, otherwise we cannot exchange it.
I want to gift jewelry, can you pack everything separately? ›
Please select gift packaging if you plan to gift your jewelry and want everything packed in different boxes. We don’t give extra packaging or pack pieces separately.
What should I do if my jewelry has turned black? ›
That brings us to our Back to life Program. We offer 22k Gold re-plating on any old/faded Mish & Co jewelry at a small fee of 500/- PKR excluding delivery.
How can I cancel my order? ›
You can cancel your order within 2 hours of placing it. After that, we cannot accept cancellations. If we cannot deliver your product or item due to unforeseen circumstances, we will refund you the full amount.